Shipping policy
Shipping Policy – FestiveHeaven.com
Thank you for shopping with FestiveHeaven.com. We are committed to delivering your order safely and efficiently, wherever you are in the world.
Free Worldwide Shipping
We proudly offer FREE Worldwide Shipping on all orders with no minimum purchase requirement.
Order Processing Time
All orders are processed within 1–3 business days after payment confirmation.
Please note:
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Orders are not processed on weekends or public holidays.
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During peak seasons, promotions, or holidays, processing times may be slightly extended.
Order Cancellation
Customers may cancel their order within 15 minutes of placing it.
To request a cancellation, please contact us immediately at:
Email: festiveheaven7@gmail.com
Once the 15-minute cancellation window has passed, your order may already be in processing and can no longer be canceled.
Estimated Delivery Time
After your order has been processed and shipped, delivery typically takes 6–10 business days.
Please note that delivery times are estimates and may vary depending on:
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Destination country
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Customs clearance procedures
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Local postal services
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Weather conditions or carrier delays
Tracking Information
Once your order has been shipped, you will receive a tracking number via email so you can monitor your shipment's progress.
Delayed or Lost Packages
While we work with trusted shipping partners, occasional delays may occur. If your package has not arrived within the expected timeframe, please contact our support team and we will assist you in locating your shipment.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout. FestiveHeaven.com is not responsible for delays or lost packages resulting from incorrect or incomplete addresses provided by the customer.
Contact Us
If you have any questions regarding shipping, delivery, or tracking, please contact us at:
FestiveHeaven Support
Email: festiveheaven7@gmail.com